Support

Delfis is a full Cloud solution that can be used on any compatible browser on any computer (PC or Mac), and mobile device.

The safety of your private data is our top priority, that’s why it’s protected by 256-bit SSL encryption — the gold standard in Internet security. Delfis is cloud based and uses industry – leading secure servers

There's a 10 day free trial period. Just register your name, email address and choose a password and you're good to go - we don't ask for your any payment details for trial.

Yes. One of the many benefits of cloud based software is that you're always on the latest version. Updates happen automatically and won't affect your data in the slightest. If the software has been updated, you'll see a message when you log in.

Delfis automates lots of your accounting so you can spend more time focusing on your work and your clients. You can have invoices automatically generate and send to your clients, expenses automatically tracked (you have to input them), you VAT credit calculated automatically.

Once your trial period finishes, you will be directed to the payment page where you can subscribe. You can choose to subscribe at any stage during the trial with a few clicks of your mouse, without loosing days of your trial period.

If you cancel within your free 10 day trial period, you won't be charged anything. If you’re a paying subscriber and you cancel your subscription to Delfis Service for any reason, Lambda GROUP is unable to provide you with a pro-rata refund for the rest of the month that you paid for up front. You will continue to receive Delfis services for the rest of the month you paid for, which is when the cancellation of the subscription is made effective and when you will no longer have active access to the service.

When you register for the first time, we will create your Delfis account. Using the same login, you can create as many companies as you need, with the same email and password. Just click on "Add Company" in the first menu after logging in.

Delfis has a range of included support options:

• Extensive Knowledgebase.
• Ticketing system to open a case for support.
• Email us, and one of our support specialists will reply to you.

If you're a paying Delfis subscriber, after you decide to cancel Your account,  we will give you read-only access to all your data. This will last for at least 90 days, after which we reserve right to delete all your data from our servers.